Let's say your people have just been asked to participate in a process improvement project, and have no idea what's ahead of them. Need an overview—in 45 minutes, or less—of what it takes to be successful at process improvement?

Price Pritchett's tightly written handbook will quickly bring readers up to speed on how business processes impact the ability to execute.

Managing Sideways gives the most important ground rules and critical success factors for becoming a process-centric, performance-driven organization. Pritchett's precise, no-fluff style of writing gets down to the basics of what everyone needs to know about process improvement to take action and get results fast.