Research shows that 50-70% of how employees perceive their organization can be traced to the actions of one person: the leader. People take their behavioral and attitudinal cues from higher management . . . particularly from the person they report to.
Based on disciplined research from the new field of positive psychology, Hard Optimism helps your people develop the thought patterns that build resilience . . . that serve as a buffer against stress . . . that energize, empower, and enhance performance in virtually all circumstances.



- Keep people engaged and productive
- Build a resilient, can-do culture
- Charge up the organization’s energy level and spirit
- Promote creativity and innovation
- The effects of change on an organization
- The importance of leadership during change
- The organization’s deep strengths—the heart of high performance
- Influence of the leader on employee engagement and productivity
- The magic ratio for interactions
- The Person-to-Person Positive Leadership Model
- Power Move #1: Demeanor
- Power Move #2: Positive Expectations
- Power Move #3: Positive Attention
- Power Move #4: Positive Guiding Questions
- Power Move #5: Funny
- Power Move #6: Play to Your Sweet Spot
- Keep people engaged and productive
- Build a resilient, can-do culture
- Protect the organization’s energy level and spirit
- Promote creativity and innovation
- Drive toward successful change
- What makes an organization strong?
- The Person-to-Person High-Performance Model
- “Power Moves” for strength training
- Strategies for dealing with difficult people
- Action plan for managing your own emotions
