Change Management Training Step 6: Build Commitment

Commitment Usually Travels On A Two-Way Street

The trust level typically drops during change. People grow wary. More self-protective. They interpret unpopular events as solid evidence that the organization lacks commitment to employees.

And right or wrong, perceptions run the show.

This means you must provide generous proof to the contrary. Leave no doubt about your dedication to your people.

People won’t bust their tails for just anybody. They have to have their reasons—good ones, in fact, if they’re to attack their work with high commitment. Usually the relationship has a lot to do with it.

Commitment rarely comes without reciprocity. That is, we...