Change Management Training Step 2: Adopt the Right Mindset

Expect Trouble To Do Otherwise Is To Kid Yourself

Part of your job is to find, and then face up to, the problems and aggravations that routinely occur during times of organizational change.

Often the solution to one problem generates a new set of problems requiring additional solutions. That’s just the way the change process operates.

So expect trouble. To do otherwise is to kid yourself. Problems will be out there...somewhere. If you’re not aware of any, that’s a problem in itself. Get in touch with your organization.

Invite bad news. You need to know what you’re up against. You can’t lead if you’re the last one to know. You can’t come to grips with problems when...