Our Love Affair with Quick
Businesses know about our love affair with quick. They realize we’ll like their products and services better if they somehow build in speed. So because of us, they keep trying to squeeze more time out of everything they do.
It should be perfectly clear to all of us that speed is a key source of competitive advantage. The dollar value of time keeps climbing. That means organizations need to save as much of it as they can.
Delay gets deadly in a world of high-velocity change. The outfit that fails to show enough sense of urgency will see its customers disappear. Somebody else will beat it to market with a newer, better product or service. In our over-capacity world, speed is a basic survival skill...