Bring In A New Breed
Turnover has its virtues. Used correctly, it gives you a chance to reconstitute the workforce. The simplest, most straightforward solution to transforming the corporate culture is to switch out people. Nothing else has the potential to so quickly change the chemistry of the culture.
Take downsizing. Do it in a discerning manner, and you can reduce the size of the resistance forces. Second, you make room for replacements that have the characteristics needed to establish the new culture. That’s important, because it’s not easy to change culture without new blood.
Don’t hesitate to fire non-performers and offload the anti-change people. It’s far harder to convert the resisters than to bring in new people who’ll embrace the new culture. The organizational immigrants arrive more open-minded, and assume it’s their job to adapt. Incumbents, on the other hand,...